Automatic Night_Service

[quazimotto]

Greetings Guys,


I have a Magix 4.0 system. The automatic night service is not working correctly. What do I need to set to make auto_night_service work properly?

Thank you,
Quaz

 

[Telecomboy]

Did you set it under Merlin MEssaging as well. you need to tell it to follow the business schedule versus switch mode

 

[TouchToneTommy]

Night Service with Time Control

When Night Service with Time Control is programmed, the system automatically activates Night
Service on all operator consoles at a specified time of day on specified days of the week. A
different time of day to activate or deactivate Night Service can be programmed for each day of the
week. Operators can still override the timer and turn Night Service on and off manually. If one
system operator overrides the timer, Night Service is activated or deactivated for that console only.
The state of the other system operators remains unchanged.

Night Service also can be activated through system programming for special conditions, such as a
midweek holiday.

Night Service with Time Set
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form 9c, Night Service: Time Set
Factory Setting Not applicable
Valid Entries Day: 0 (Sunday) to 6 (Saturday); Time: 0000 to 2359
Inspect No
Copy Option No
Procedure
Select start time and stop time for each day of the week for Night
Service with Time Control:
NightSrvce→Start→Dial start day (0–6) and time
(0000–2359)→Enter→Stop→Drop→Dial stop day and
time→Enter→Back

Turn Time Control option off or on:
NightSrvce→Time Control→Off or On→Enter→Back

 

[quazimotto]

Telecomboy,

Where is that set?


Quaz

 

[Telecomboy]

In the messaging. I believe under Auto-attendants, choose auto-attendant 1 (if using AA1), then there should be a schedule options from there (I think it is option 5). You can then listen to what is controlling it or make changes.

 

[quazimotto]

Thank you for the responses, Gentlemen. I appreciate the help.