ARS internal rerouting

[430s]

Hello,

ARS query [codes are for UK & SA use]:

now, the user dials; 9 07780xxxx ars sends this to rout pattern 1 [out on grp 1 and insert 1601]

future, what we are trying to acheive is: the user dials; 9 07780xxxx ars sends this to extension 5500 [or a group of extensions], there is a 2 sec pause needed [to give time for equipment at extn to answer] then the original string dialled [07780xxxx] needs to be transmitted.

If extension 5500 [or the group of extensions] is busy, the call should then go to grp 1 and insert 1601.

the 9 prefix must be maintained

rout pattern seems no good as it demands a grp number

has anyone acheived this or got any ideas please

 

[telcoguy]

on your "ARS DIGIT CONVERSION TABLE' try "EXT" on the "NET" field,
delete all digits and replace them with the string you want to use, then send it off to a vector to do the rest of your processing there.. ?


Rob