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ARCserve 9.01 TCP Reconnection Timeout Error

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dspare

MIS
Sep 10, 2002
19
US
This error appears regularly when running a job on our company file server. After it fails the job moves on to the next node. But why does it fail? Has anyone else experienced this problem? And if so have you fixed it and how?
 
Oh this comes up from time to time.

It is just a network timeout, and could be at any of a few spots.

First look to see if it happens with all targets or only when backing up a specific system.

All targets focus on the backup server, network cable, or switch.

Specific target focus on the target.

First thing I like to try is configure the client agent for a low priority. Yes low and not high. It works most of the time and it easier than tracking down the source of the problem.

I wrote a doc on troubleshooting connection timeouts, if I remember I'll update it and post it as an faq.
 
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