APPLICATION BUILDER FOR CALLPILOT 2

[Richard1]

HOW CAN I EXTEND THE TIME FOR MENU BOXES? IT SEEMS LIKE THERE IS ONLY 30 SECONDS TO RECORD THE MENU AND I NEED ABOUT 40 SECONDS. PLEASE HELP IF YOU CAN, THE CUSTOMER DOES NOT WANT TO CHANGE THEIR MENU.

THANKS, RICHARD

 

[johnpoole]

that's not under properties?

john poole
bellsouth business
columbia,sc

 

[Richard1]

John, No it is not. I looked under the application proporties and the menu properties. Thanks

 

[teekow]

You will find this setting in Call Pilot Manager and nowhere in Application Builder. I believe it is in Messaging Management and is called Maximum Prompt length. It defaults to 30 seconds. This is however from memory, so don't assume these are the exact terms. I had this problem twice and it took me forever to find where it was both times. Obviously, my memory needs an upgrade.

 

[Richard1]

teekow, Thanks a bunch! I tested it and everyone is happy.
Thanks again, Richard