Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Analog Trunk Card Voicemail?

Status
Not open for further replies.
ECcableguys

ECcableguys

Vendor
Mar 23, 2005
77
US
Hello all

i have a ip412 with a 4 port analog trunk card

set my main hunt group line id 701

the system will not answer the calls via voicemail?

is there a route / hunt group missing?

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Sort by date Sort by votes
what type of voicemail is it? is the voicemail running? does *17 work?


 
Upvote 0 Downvote
Id also check that pointing the ICR to an extension actually rings that extension.

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last
 
Upvote 0 Downvote
Yes to all the above the 2 analog lines ring on the incoming lines and when i create a ICR to set extension works no problem

voicemail works i can login etc


but does not answer i have in the hunt group

NO ANSWER 35
Voicemail Answer 35

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Upvote 0 Downvote
can you explain your setup a little more.
How is your hunt group set up?
WHat vm are you running.

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last
 
Upvote 0 Downvote
Voicemail Pro on a PC (duh right)

Hunt group Main 200
Collective
All extensions in the hunt group
In service
queing on

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Upvote 0 Downvote
so does t just ring and ring?

set an overflow group see if that works?

or just scrap that group and start again

 
Upvote 0 Downvote
it rings and rings and rings

you mean a new group for overflow

with what in that group?

Its strange issue

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Upvote 0 Downvote
What happens if you ring 200 from an internal phone?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.
 
Upvote 0 Downvote
ringing 200 shows main and displays on the sets if button is porgrammed
should note not license key is in this is a test voicemail



anyone know where i can download vm LITE?

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Upvote 0 Downvote
Its on the Admin disk

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last
 
Upvote 0 Downvote
You have 2 lines, set to ring a hunt group through an ICR

and a Line appearnce key?

I'd suggest that you remove the line appearance key from all the phones and try again.



Take Care

Matt
If at first you don't succeed, skydiving is not for you.
 
Upvote 0 Downvote
What version are you running??

Kevin Wing
ACA- Implement IP Office
Carousel Industries
 
Upvote 0 Downvote
Is Voicemail On ticked in that group???

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office


Football is not a matter of life and death-It is far more important!!!!
 
Upvote 0 Downvote
What version is the IPO.

Kevin Wing
ACA- Implement IP Office
Carousel Industries
 
Upvote 0 Downvote
When you do not have a license it stops working after two hours
Restart the services and try again
Also your no answer time is the same as the voicemail time
Remove the no answer time or set it higher



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
let's go back to the basics, does your voicemail actually answer if you press *17 if yea then call an EXTENSION and see if it covers to VM if yes call the huntgroup 200 and see if it covers to VM if no delete the huntgroup and redo it.
Or even better don't delete it and make a new one and test with that if it goes to VM.

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!
 
Upvote 0 Downvote
I will try that and in regards to the vm lite I did not see it on the cd I downloaded from the avaya site

Marco
EC Enterprise Consultants
Communications Specialists
Over 40 Years Experience
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

JM2009
  • Locked
  • Question
IPO500 call forward no answer in hunt group from a analog trunk line
Replies
6
Views
553
JM2009
JM2009
L
  • Locked
  • Question
analogue trunk problem ip office
Replies
4
Views
485
LuigiEspo
L
DiscLight
  • Locked
  • Question
Analog Unsupervised Disconnect issue 4
Replies
8
Views
715
Nortel4Ever
Nortel4Ever
Chris S
  • Question
Question about analog extension modules
Replies
19
Views
796
Shaun E
Shaun E
rsv23
  • Locked
  • Question
SIP Trunk Routing
Replies
3
Views
444
rsv23
rsv23

Part and Inventory Search

Sponsor

Back
Top