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ACD - PORTABLE PHONE 1

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Spirit1

Spirit1

MIS
Joined
Mar 6, 2001
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177
Location
US
I have a Meridian OPtion 81C switch using Symposium Express 4.2.

I have been requested to find out if there is a way that an Helpdesk agent could carry a digital device to pickup a call if he is away from his desk assisting someone on another floor.

Is this possible?
 
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Thanks for the info.
How would I configure this on the switch as an ACD? We do not have any cordless phones configured on our switch. Do you need a specific package on the switch for this?
 
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