ACD agent remote log in?

[SMMC]

We have a speech directoy connected to our 81C via ACD with 8 agents. When the directory server needs to be rebooted I cannot get the agents (built as key 0 on 2616's) to log back in without pulling the jumper at the TN? Isn't there a way to have them auto log in? The application ports are ready and waiting for the switch. DISU then ENLU doesn't do it either. Driving me nuts!

 

[tnphoneman]

ALOG = yes in the acd queue

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[SMMC]

Thanks. I tried to do that but can't get it to the promt for that?

 

[tnphoneman]

Say yes to IVR and yes to alog and then change ivr back to no

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[tnphoneman]

Well I can't find it now but you either have to say yes to IVR or MWC I can't remember. But I believe IVR is the gate opener.

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[SMMC]

Thanks I see that prompt now. Now I can't get to the IVR promt. I tried changing MWC to yes but that didn't get me there.