8410D resets after evry call?

[avAyATEKky]

Having a mind toggle experience. Have a end user who 8410 completely reset after (and Only) when the Caller hangs up first (inbound/Outbound).

If the end user disconnect first everything fine.

I have swapped the phone, change the port, checked the configs.

Any help can help please.

Today Makes Tomorrow

 

[joe2938]

Is this the only 8410d phone having this issue?

 

[avAyATEKky]

yes the only phone. (that has been reported Hopefully)

Today Makes Tomorrow

 

[joe2938]

try this; remove the station and rebuild and then retest, if it still does this then I think a reboot of the phone system would be in order such as a reset system 4

 

[dialtonebone]

Can you trace the call and post the results in the code tags?
Also, "sta sta XXXX" and post the results in code tags
What version of CM? Platform?

 

[avAyATEKky]

So she was sitting at their secondary location which has bridge appearance of their primary location. Informed me that they do not sit at the primary no more so I took the secondary and made it the primary extension removing the secondary extension with bridge appearance and it works now.

Today Makes Tomorrow