3645 Wireless Phone help

[redswine]

I have an IP500 v9 with plenty of end point licenses

System currently has approximately 100 4621SW IP phones plus various digital and analog phones as well as a pair of D160 cordless phones. System used to be connected to a larger county facility housed off site. Definity or the like, I presume. All these phones, which the exception of the D160's were on that system. New customer bought the facility, phones came with the purchase and we put the IP office in to run them all. Everything is working perfectly. Except....

Customer has a pair of 3645 phones that was on there old system, which were working previously. It is my understanding that they should also work on the current system. I will not hide the fact that I have never installed the 3645 phones. I understand there is supposed to be some software used in programming that I have been unable to track down on Avaya's website. Any help in not only finding the software (if needed) and just generally how to install these will be greatly appreciated it.

Thanks

TCC Telecom
Westminster, MD

Avaya IP Office & Partner, Nortel BCM & ICS, ESI

 

[tlpeter]

They use firmware that is on the admin cd.
These phones (crappy stuff) are supported but only on the latest releases.
When you have done that you have to set them in IPO mode.
But you better search for the manual and read it as you will need the manual

BAZINGA!

I'm not insane, my mother had me tested!

 

[Okkie26]

get yourself an AVPP. Setup a DHCP server with option 176, Option 151 to set the AVPP IP addrress and option 66 for the TFTP server address.

 

[redswine]

OK, that's what I thought I might need. I'm using the IP Office as the DHCP server for the phones, the switches are tagging the phones with VLAN 36 to send all ip requests to the IP Office. Will this still work?

TCC Telecom
Westminster, MD

Avaya IP Office & Partner, Nortel BCM & ICS, ESI

 

[Okkie26]

No, because the WIFI phones wont register to the voice vlan by itself en don't support vlan tagging.

My customer setup a specific SSID for the WOFI phones that puts them in the right vlan. From there I used a windows DHCP server and TFTP32 as TFTP server for the firmware.

 

[gwebster]

Downloads, including Handset Admin Tool (HAT) are at

https://support.avaya.com/downloads...lease_number=releaseId&contentType=Downloads.

 

[mforrence]

I agree with Okki26 - using dedicated SSID makes it much easier. They work best with AVPP appliance. You need quality time with the docs for success. This is for the infamous place in Frederick, right?