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How can I put 2 lines on a 8400 phone? We currently have an analog desk phone. We want to add a direct line and keep the current line using an 8400 series phone. Our wiring guy will make the jack digital, for a multi line phone. Do I use the digital port for 1 line, and make the other port x...

jamcb80 With that exclusion button. I have that on the primary phone, does that have to be pressed during the conversation? I tried to set up exclusion through sys parameters, COS table, and exclusion button but it is not working.

Hey early, The data restriction set to "y", is that the primary phone, or the phones that are accidentally listening in? Thanks.

We are Definity G3si V11, and have about 5 8400 series phones, with brdg-appr to the same number. When that number is called, the phones all blink at that appearance, until someone answers. Then the appearance light is solid. If someone accidentally hits that solid appearance button, they...

I'm working with an 8410D, playing with the buttons and trying to please the user. If the busy-ind button can answer the primary extensions calls, transfer the calls, and even be used to speed dial the primary extension, why use brdg-appr? Am I missing something?

Thanks for the responses. Station 1058 could hear the conversation. Here's what is looks like for station 1058: busy-ind TAC/ext 1059 busy-ind TAC/ext 3039 Now station 1059 has a bridged appearance to station 1058. Could that have something to do with the discrepancy?

Hey, Susan, that worked. Thanks. Rick

No, it's definitely busy-ind. And when you hit one of them , there are 4, you can hear the conversation. thanks.

I put 4 busy-ind buttons on an 8410B. If you touch one of the buttons, you can hear the conversation on that line. What can I do to mute this so that it still indicates busy, but you won't be able to hear the conversation if you hit the busy-ind button.

Doug: I put in goto-cover. I'll try it on Monday. The last destination in the coverage path is the sup's audix. We have 2 secretaries that I want this to work for. Cover goes from one to the other then to sup's audix. Think it will work? Rick

Yo mikey, you're still around. Here's the scoop. Our audix is not linked to our switch, so that's why the #8 does not and will not work. Our only transfer to audix is by dialing 4507 and then putting in the person's extension followed by the pound sign. So I guess I'll be pounding sand as I...

Just found out that although #8 is our Transfer to Audix FAC, it does not work. We have a very old Definity Audix that has not been upgraded. Don't know if that is why #8 does not work. Rick

98 and RT Yes, we do have a FAC (#8) for Transfer to Audix Access Code. I guess with our upgrade I didn't notice. Anyway, if I put in the #8 in abbrev-dialing, will that put it in the original users mailbox? The call covers to one secretary and then another, I want the button to transfer to...

I am trying to program a button to transfer a call to audix. In my abbreviated dialcode I have 4507~p~p~p~p1003# where 4507 is the transfer number to audix and 1003 is the extension. It is not working. It rings but audix is not picking up. I can't program the telephone set. We are G3I v11...

Thanks for the responses.

Hop on the buss. Yeah, we have an autoattendant also, but not set up to end users voice mail, it's set up to ring the extension you enter. Thanks for your input.

Good points, gang. The super is sometimes in the nurse station, and when he is, he will take the call. The TRANSFER TO AUDIX will not work at the nurse station either. Still sticking with my 2 programmed buttons on the nurse station phone.

List link command is not valid. Li data brings up a list of data modules, does not look like your screen. Modules have ports, extensions, and are type Netcon.

Hey Ed. Don't know how Audix is connected. These are analog phones, I see what you mean about assigning a go to cover button. Any way to tell how Audix is connected? Thanks. Rick

Thanks for all of the responses. Since the #8 transfer to audix does not work, I programmed 2 buttons on the nurse station phone. Button #1 transfers to audix and button #2 dials the audix extension. The procedure is [Transfer....Button#1.......Button#2.........Transfer]