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Hi jamie2 Yes the file is the same. The only difference in each scenario is the end user PC's, which apparently have the same SOE software build on each. Also I forgot to mention that the Wireshark trace is taken from each PC NIC port. The end users have also done some further testing with...

Hi All, Hopefully I can get some direction on this problem. I have an issue with FTP file transferring to server from a few remote PCs. Scenario ======== I have 2 client PC's (supposedly identical SOE builds)... For the successful PC when trying to upload a file the FTP server, a Wireshark...

Hi All, Hopefully I can get some direction on this problem. I have an issue with uploading any WAV files to an AA via Director from a few remote PCs. Scenario ======== I have 2 client PC's (supposedly identical SOE builds)... For the successful PC when trying to upload a WAV file to AA on...

I have an unusual problem with SIP forwarding. Situation is:- Carrier has SIP trunks terminating on Audiocodes SBC. The SBC has SIP connectivity to 4 * E220E1K Shoregear switches. My problem is when an incoming SIP call via DNIS is CFWD back out to a cell phone, the call fails. I can see the...

Hi, I recently has a problem when running the new REL5.1 SU01 on a 1006r HA server. After splitting the RAID drives on both servers, and following the Avaya documentation on stopping the EMC monitoring, I proceeded to run the SU patch. The install failed after 1 minute saying something about...

I have a Rel 3.0 BCM 50 with a BRI-ST4 MBM connected. I have 4 * BRI lines from network provider. I am having issues with the BRI # 1. A trace of a dropped call is shown here. You can see at 11:24:08 the BCM sends an ALERTING_CC message, but then the network regenerates the call after 4 seconds...

I have seen this issue before. If you go into the phone menu and RESET KEY LABELS the key labels will re-appear again. Pretty sure the fix was latest firmware.

I eventually have found the Product Notice. It does not say what exactly the issue is. Anyway I have found that the LAN port on the phones is still active if you plug phone into POE switch. Therefore the faulty PS just kills the power in circuitry not the whole phone. I will use a POE injector...

Thanks for the info Snowman. Would you happen to know if there is a Avaya Product Notice for the issue and / or the Serial number range that was faulty.

I have a problem that has occurred twice. The first time was Sept 2010 and now Mar 2011. I have a BCM 50 with 3 * IP 1230 phones plugged directly into the 3 spare LAN ports on the front of the unit. Each phone has it's own external 48V power supply to power the phone. The problem is that the...

Hi All, An update and solution found for this PCA issue. After a bit of testing in the lab, I have found that the timer controlling the time for the PCA call to the mobile is the RCO parameter on deskphone TN. This was set at RCO 0 which in LD 15 was set for 4 ring cycles at CDB - RDR - CFN0...

Hi All, I am running a CS1000 Rel 5.0, E1 ETSI PRI and using PCA to send incoming calls to user deskphone and to their mobile phone (cell) simultaneously. The actual call routing all works Ok as both phones will ring at the same time. The problem I am having is that the call to the mobile phone...

Hi Guys, After much head banging I can confirm the following (verified by Nortel); (1) Software release 4.5 does not support the SIP gateway to Telco option. (2) On later releases a separate SS is required for gateway as this SS requires 3 patches to be loaded in addition to DEPLIST to remove...

Mike, You will need to setup a SDN (Service Directory Number), that is, a phantom DN on PABX that DCFW's to Callpilot. If you are going to use the company LDN as the SDN you will need to change LDN in CDB to something else then programme LDN as phantom and DCFW to Callpilot. Anyway, once the...

Thanks for the reply guys, After a bit more research on Nortel site, I agree that I require a separate SS to act as SIP Gateway. The system I am looking at is a CS1000E/T, and has 2 SS on 1000E, leader and follower, 2 SS on 1000T, leader and follower and also another SS used for NRS only. I...

Hi, You can use dot commands. What you need to do is connect to PABX but don't login. You will see "." on the screen. At this prompt you can type commands for Hotel/Motel interface. Suppose you have room numbers 2xx, you can have to do a few things; If room is checked out, then you need to pass...

Hi All, A customer of mine wants to send all outgoing calls to Telco SIP server and not E1, so I am trying to setup for them. I am fairly new to the SIP game, but think I have mastered the basics in SIP call routing from CS, SS and NRS. I have setup all DCH's, routes, trunks, codecs, domains...

Hi There, Some interesting developments; Carrier tech came out to site with a W&G ISDN tester. He said that I did not have CRC set on my PRI. I looked at LD 73 and CRC is definitely set ON. Very odd. After all my testing/replacing hardware; (1) new PRI card with onboard CC and DCH (2)...

Thanks for the reply John, I have set clock to FRUN and I now get a DTA301 SLPDEL error every few minutes, but no DTA300. Now, obviously I cannot leave on FRUN permanently. I will also replace cabling from NTU to PABX as well. I will post further results.

Hi All, I have an unusual problem with an Opt11C running 25.40B+ software( I know its old ). I am continually getting ; DTA 300 1 (<-- 1 is my loop #) errors every 5 or so seconds. I have swapped out the 2Mb PRI card with new one and still getting errors. Therefore this would normally point...