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Thank you for your input. Setup involves classrooms. Reception needs to be able to contact teachers during class if necessary but don't want parents interrupting. Message for You on phone reminds teacher to check messages. Will have to take the name out of the directory and be sure not offered...

Hi experts, I have voice mailboxes with different numbers than associated intercoms so when the automated attendant answers callers can enter the mailbox number and leave a message without ringing the associated intercom. I.e. mailbox 322 associated with intercom 222. This is great so the phone...

Awesome! Thank you for the answers

We have Local Link lines and would like to do an external transfer. (On a Norstar system we could do this using one of our telephone lines and using the 'Link' feature.) How do we do this using a 1416 telephone on the IP Office Essential Edition? Thank you for your assistance! Uraby

Will do Gunnar. I thank you and derfloh. Cheers

Thank you Gunnar. This is very helpful. I don't know why I was thinking that we needed the Professional Edition to do this for 4 phones. For some reason I thought it was 2 max using the Essential.

Thank you derfloh. We are pretty small and were hoping to accomplish this using the internet high speed. Assume we need to be concerned about available bandwidth. Is there some rule of thumb to determine how much bandwidth we need?

Hi Experts, A quick moment to answer my question would be greatly appreciated! We are looking at opening a remote office and would like to use 2 to 4 IP phones off of our current IP Office Essential Edition Release 7. To do this will we need to upgrade our existing system to the Preferred...

Hi Experts, We are going to change to centrex lines and am wondering if our Norstar compact system can insert the '9' for us when we make outgoing calls after selecting a line button so we don't have to. If so, how would I program it? Thank you!

Hi experts, Is it possible to have a number selected from the automated attendant of the essential edition (i.e. 6) route callers to an information only recorded message (i.e. upcoming events)? Thank you, Uraby

I have an IP Office Rls 9, using the embedded voicemail. Have recorded continuous loop greeting for 3 mailboxes. Worked fine but now it doesn't loop. Definitely using the option for continuous loop. Does the length of the greeting affect the continuous play? Is there a problem with this feature...

Sad. Can I have multiple layers of single digits? I.e. Press 1 for sales with a menu for each sales rep (for John press 1, Sally press 2)? Thanks!

Hi Experts. I have 4 digit extension numbers beginning with a 2. Callers know the extension numbers so I want to offer 'if you know the extension number enter it now' on the automated attendant of the IP Office Essential Edition. I also want to use single digit numbers to route to some extension...

Perfect! Thank you very much and have a great weekend!

Sorry, a bit of confusion... is that 'yes' the holiday will work with the Essential? Great idea about the menu option. Thank you

Thank you. Will the Holiday preprogrammed times work with the essential voice mail or will I need the Pro?

Hi experts! I have a couple of questions. Can we record holiday greetings and preprogram the days and times for them to play in advance? Second question... is it possible to have the recorded caller menu repeat (I.e. press 1 for, 2 for and then let the menu repeat either automatically or when...

Hi experts! Is there a way to copy a CCR Tree using telephone administration? Or only CallPilot Manager? Thank you!

Hi Experts, Getting mixed messages about this. With essential mail on IP Office does the voice mail need to be integrated with the email server to work? Can the voicemail messages be forwarded to an email address without integrating with an email server? Thank you!

Hi Experts, Is it possible to dial an extension and or the # for the directory from a submenu of a CCR tree? I.e. if the caller presses 1 and then tries to call an extension will they route to the extension? Or if the caller remembers they can press # for the dial-by-name directory can the press...