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Sounds like that was probably your best bet. ;)

Thanks for the follow up answer. Did take care of this this AM, went without a hitch! Thanks for the help.

Thanks for the info! Star for you. The only concern I have at this point is I've been told by a couple of other techs that they wouldn't do this procedure without splitting the cores first, followed with a sync/join for each after each card is replaced... Thoughts?

Oops, sorry- QPC471H.

Hello all- I was wondering if anyone can give me a step by step on replacing the clock controller cards (have two showing aging errors that won't clear even after disable & reseat) Trying to help someone out... I'm sure we can make it thru, but would love to have a check list since we'll be...

AT&T and some of the others have been playing this game for some time, I think the first I'd heard of this was a year or two ago. I've had them initiate conversation with my customers regarding PRI upgrades then try to T.O. them into BCM's stating the Norstar is an antiquated discontinued...

Just curious, is it a full PRI or a partial?

In this particular situation, the gate is open during the day; only after 6:00pm and on weekends is it closed, which is when this solution comes into play. Luckily, in this case, I don't have to worry about the customer touching anything, as the phone/line can be redirected 24/7/365. Of...

SW version is 7.0XC, line supervision is set to y. I did come up with a workaround for the doorphone dialout issue, although it is more trouble than what it's probably worth....but I'll post a solution just in case anyone is out in the field and needs existing equipment to work. :) What I...

Ok, I had some doubts this would do anything at all, however after trying some various ideas and seeing it "halfway" work, I'm curious now why it won't fully function. I've got a customer that wants to have a BST doorphone mounted on their gate call a cell afterhours. Not necessarily to be...

Found an old thread on this, but need clarification before I commit- Assuming I've got a PRI interface from a MICS to the customer's (soon to be) fax server, there shouldn't be any issues passing DTMF tones to that server, correct? In other words, the calls will be coming in from the CO via a...

Hmmm. I don't have OLI programmed on this particular phone as the customer just wanted to broadcast their main number from the CO; I wonder if setting up OLI will fix the issue? That will be really strange if it does.

Same thing. Forwarded phone gets what would be a 1/2 ring, goes to forward out then drops the call.

Don't forget you'll lose CLID on the cordless phones (assuming the phone is so equipped). I had mine hooked up via the ATA until I got tired of no caller ID.

Ok, I've done this a million times and never seen this. I've got a customer that's recently requested the ability to call forward calls externally to cell phones for various people. MICS, 5.0 switch. No problem I think, and proceed to do the various programming involved. Build the first...

I'm curious to know how when you pulled the line out of the hunt, and set it to appear and ring on a set how it rang on the "prime line" button when you stated just a couple of posts above that none of the lines had a prime set assigned??? And the line rang constantly with "no pause" when you'd...

Did you have the CP unplugged while you did the upgrade? I did- what normally "should have" resulted in the CP just not booting due to compatibility completely hosed it up when I did connect it to the MICS... Oh well, sometimes you've got to learn stuff the hard way. :)

What you're looking to do is quite a bit of work for someone that I'm assuming isn't certified on the system. I'd suggest contacting a vendor to help you out.

Sounds like the line is primed to the Vmail extension-

How do you have the target line built? What do you have as the prime set for the line? If you assign the line to a phone, does it work properly?