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Well, realized today my hunt groups start with 8xx... [lookaround] Changed SC to 7 and I can now dial outbound to Call Centric test number with all phones. Tomorrow I'll upgrade the account and test some outbound calls to the world. Thanks again to everyone for the assistance.

Update: Digital phones are calling outbound successfully - VoIP phones are not. I've got a network issue... Andre, thanks for the info above.

I thought so as well, I'm guessing I have something else going on... [curse] I'm assuming it's not a firewall issue since I'm now registered, would this be a correct assumption?

Changes made but have the same results, any other suggestions? Thanks

Thank you! I will get this change made and follow up. Joe

First off, thanks again for your assistance. Think I'm finally over the firewall issue as it is now registered and looking good. Now I"m having an issue with outbound routing. Try to dial out (8+1+area code+#) and get the incorrect number dialed error and I don't see anything going on in...

Ok, I'll work with the vendor and attempt get the optional port setup. Did you see anything else with regards to why the traffic would not be getting back the IPO with its current config. I have done plenty of research over the last week and have made no progress. I've read where the...

Ignorance I guess... :) So I could just plumb the IPO Wan (LAN 2) interface out to any data switchport correct? Then just create a IP Route on the IPO with the correct DG and route it to LAN 2? Thanks for the assistance!

Copy of the config attached, Thanks!https://app.sugarsync.com/iris/wf/D2482571_90891655_66510

Thank you sir, I have requested the information from the company that supports the network. I'm not used to not having full control of network access which adds another layer of complexity to this project... As soon as I get this information I will post it up. Thanks, Joe

According to Call Centric (and my monitor) the IPO is sending registration request but not receiving packets from Call Centric.

Well DNS servers have been put in but I still can't get the sip trunk to register. Should I be using a STUN server? Any other suggestions? Thanks, Joe

The only thing that has been done so far is setup a SNAT to the IPO. (Ports 5060-5080) I don't have access to the watchguard so I have kind of been passing on information to the company that supports there network. After reviewing the system status I noticed it wasn't resolving the...

Hey guys, Well, I have gotten the system upgraded to essential with no issues but now for the last part of this upgrade is to setup a couple of sip trunks. I have successfully setup call centric for other customers but cannot get this one to register. Any ideas on what I can do to get this...

Just wanted to follow up and say thank you! Upgrade went very smooth and had them back up and running in about 20 minutes.

ah, that make sense. Would I need to format the card first or do anything to it or just copy and refit as stated above?

Cool, that's how I have it but wanted to verify, thank you!

One other question, should I isntall the license when I build the new config offline or leave it out and install after I fire in the new config?

Couldn't agree more IPGuru, as far as I'm concerned muppet mode doesn't exist...

Yea pretty much everything except the delayed AA... :) That was simple in basic but not so much in Essential.. Not a big deal but it does require a few more steps since you can't just fallback to AA from the ICR... If anyone has had to do this you know what I'm referring to. It's been a few...