SIP - Call Centric - Watchguard

[penn73]

Hey guys,

Well, I have gotten the system upgraded to essential with no issues but now for the last part of this upgrade is to setup a couple of sip trunks. I have successfully setup call centric for other customers but cannot get this one to register. Any ideas on what I can do to get this going? I'm pretty sure the problem lies within the watchguard and right now I have ports 5060-5080 forwarded to my IPO. Anyone use or using a watchguard?


Thanks, Joe

 

[penn73]

Update: Digital phones are calling outbound successfully - VoIP phones are not. I've got a network issue...

Andre, thanks for the info above.

 

[AndrePa]

You Welcome penn73.
I would check Monitor to see why Your IP Phones cannot make calls.
Maybe ports used by IP Phones like 1719/1720 might blocked by the watchgard.

 

[penn73]

Well, realized today my hunt groups start with 8xx... Changed SC to 7 and I can now dial outbound to Call Centric test number with all phones. Tomorrow I'll upgrade the account and test some outbound calls to the world. Thanks again to everyone for the assistance.