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Hello all, Does ACM has any configuration for designing SME Solution, an ACM Configurator? Would you please advise where do i find the genral information based upon the functionality & capability of S-series Media Server and Gateways? So many thanks in advance, Momo [bigears]

Dear Jamie, I do understand you very well. Momo [bigears]

Thank you , So i got some Monitoring and Managing Limitation on IP Office Generation. I have to migrate on Avaya Communication Manager, Do you have any Configurator Software for ACM? Momo [bigears]

Dear I thnik i could Express of Channel Limitations on Sites, I do appreciate all for their comments and effective tips. Thank you dear tlpeter , and dear jamie (Business Man). All the best, Momo[bigears]

Thank you dear tlpeter. Not only SNMP,but the status of all trunks and also current calls , status of agents , integrated call history details in whole system not only chassis by chassis , separated! Momo [bigears]

simultaneous calls in each sites is around 80 calls , how can i manage then with only 30 Channel VM adn Cetralized VMpro. I wish, i could reflect my concern. Momo. [bigears]

Dear tlpeter, Please Consider related website: http://www.solarwinds.com SolarWinds Orion Network Performance Monitor: comprehensive server-based fault, bandwidth and performance management software that enables network engineers to view real-time statistics and the availability of their...

Dear Tlpeter,All Would you please offer me a technical tip based upon implementation and managing all incoming calls through the entire network , which easily distributed the calls between all available agents in the network? All i need is 30 Agents could be capable to answer the calls coming...

I mean an Integration Software for whole IP offices in the network. Simultaneously i can control the trunks and so on. Something like Orion SolarWinds: Network Management Software. Momo.

Dear jamie, So you think there is no problem using centralized VMpro and handling the calls which come from 9 E1 totally? Thank you Momo,

VM of course not only for VoiceMail , i need to welcome to the caller by Auto Attendant and Queuing Announcements and DB Queries. Momo.

The reason is that i have 3 E1 PRI at each sites which are three too, so the callers must be queued and also interact with DB query, i would not like to miss any calls , all the incoming calls must answer or Music on Hold. Momo.

Does SCN have problem by running VMpro for each sites? Do They(VMpro) directly Talk to each other? Momo.

Dear All, Does Avaya have any Integrated Monitoring & Management Software something like NMS for Avaya’s Network? System Status is suitable for one chassis, i need a software which covers whole chassis in the SCN Network. Sincerely, Momo.

Dear Amriddle, Would you Please let me know your tips for implementation in details? All the Best,

How about distributed VMpro located at each sites in ASCN Scenario? I need to have each branches have their own VMpro for local call handling. Please Advice,

Dear all, Would please give me a hand? I would like to know if SCN feature is capable to handle advance call routing between its network ? A - B - C When the call falls into the IPoffice(A) and there was not any Available Agent to take a call , The SCN automatically route the call to the...

Absolutely , they are all in the same boat by the moment.

Dear TomMill, I finally solve the occurred problem by upgrading Exp.Module to version: 6.2(11) Both directions work properly, Momo.

Dear All, I really do appreciate for all your effective info.'s and tips. Momo