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they are going through vmpro already. I can't find anything in there to loose the ID. That would actually be a great way of doing it.

that's my thought, but management wants more options.

realized more info is good. ipoffice 406. 5610SW phones. 3.1(48)

Had an odd request. We want to remove caller ID from showing up on support reps phones. We had a case where nobody answered because they didn't want to talk to that customer. ideas on how to disable inbound caller ID for some of our phones?

removed the "." from the number line and it now works as expected. problem solved.

using just dial. Mine looks just like page 8 of the above linked doc.

I'm trying to setup paging. 406, 3.2 got a upam and amp connected to trunk port followed http://support.avaya.com/elmodocs2/ip_office/jobaids/015_paging.pdf mostly works, problem is that there are 2 tones that sound like dialing and I can't make them go away. It's not the preannounce or...

For those that have gotten this to work, what did you do. I can only get it to work for 1 extension at a time.

What I was thinking, just needed it confirmed. Thanks.

versions 3.1.48 on a 406. Citrix 4 on win 2003.

I'm trying to install the tapi drivers on a citrix server and single user isn't cutting it. Any insight on how to get 30+ users working on a citrix server with tapi or what this "third party" option is?

exact same problem I'm having. guess an upgrade is in my future.

I haven't had a chance to try this any more today. It says polycom because that was an pots line that I could play with and not disrupt fax service. They are setup the same way. thrtnastrx, I was thinking about that idea. It's going to be my next try.

when I put in the 4 entries with 9 in them I get this in the log 3362116mS CALL:2007/08/0316:04,00:00:00,000,291,O,94233576,94233576,ConfPolycom,,,1,,"" with out it I get 3447914mS CALL:2007/08/0316:06,00:00:00,000,216,O,4233576,94233576,MikeWagoner,,,0,,"" why is it not removing the 9 in the...

?,.,0,dial doesn't work. I've also tried the rest and have gotten mixed errors but nothing worked. I've even recreated all 4 short codes that include 9 and can't get it working that way either while dialing 9. here is the log from ?,.,0,dial 1954230mS CMTARGET: LOOKUP CALL ROUTE:7974...

Thanks again, I'm doing the setup on a test line and it's reporting its name in call status. It's not logged out.

Thanks for the quick reply. I just did that and it only sees/dials the first 2 digits.

I've been asked to setup our fax to not have to dial 9 before the number when you send a fax. I think our installer set this up for a few minutes then somehow it went away. I'm still not positive it ever happened. ;) Anyway, can somebody help me setup the shortcode on that extention to make...