Tapi "third party"

[mbwagoner]

I'm trying to install the tapi drivers on a citrix server and single user isn't cutting it. Any insight on how to get 30+ users working on a citrix server with tapi or what this "third party" option is?

 

[mbwagoner]

versions 3.1.48 on a 406.
Citrix 4 on win 2003.

 

[puregold]

Single user TAPI is exactly that, a tapi driver on a pc controlling a single device.

Third party TAPI is a gaggle of tapi drivers on a server controlling multiple devices, for screen popping or dialler applications.

But look below, you are screwed.

TAPI support in a Terminal Services or Citrix environment.


Neither 1st nor 3rd Party IP Office TAPI is supported in a Terminal Services or Citrix environment. This is due to the fact that our TAPI offering was not designed to operate within the tight constraints of these environments.


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[mbwagoner]

What I was thinking, just needed it confirmed. Thanks.

 

[tlpeter]

indeed it s not supported but that does not say it does not work
i did get it working on terminal services


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[IPOfficeIreland]

whenever I did Tapi on citrix, not avaya, I installed a tapi driver on the main server, but allowed it control over every extension. When a user logs on, they select the extension they use and save the profile. I don't think avaya have a general controller allowing all extensions under 1 tapi name do they?

 

[tlpeter]

I could choose every extension availeble so i asume it is the same way


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ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[IPOfficeIreland]

yeah, it should. I haven't got a site to test on but I guess it should work. I also found that other PBXs didn't say compatible with Citrix but did work.

 

[mbwagoner]

For those that have gotten this to work, what did you do. I can only get it to work for 1 extension at a time.

 

[intrigrant]

Not supported does NOT mean it will not work, i have seen a lot of single server Terminal Server / Citrix environments were it works just fine. The only problem is if you have multiple servers then it definitely will not work.

NIHIL NOVI SUB SOLE

 

[puregold]

If you are installing third party TAPI (on the server controlling all devices) then you need a licence to make it work and also you need to change your tapi driver to nthird party mode.

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