Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. thrtnastrx

    CS1000 QSIG

    Thank you both but I was really looking for some on-site or remote assistance as I don't have any experience with CS1000 myself. The QSIG is already configured but we are having issues. When calling from ShoreTel to CS1000 the audio is very garbly/choppy. When calling from CS1000 to ShoreTel...
  2. thrtnastrx

    CS1000 QSIG

    Looking for a tech in the LA (Baldwin Park) area to assist us configuring QSIG between a CS1000 and a ShoreTel. We can do the ShoreTel part, need someone familiar with CS1000 to assist in setup and troubleshooting. Message me directly for more details. APSS - ACIS - ACSS
  3. thrtnastrx

    PagePac controller issue

    It's in Los Angeles. We've decided the PagePac has served it's duty and started looking at a Viking ZPI-4 or a Bogen PCMSYS3 with a separate amplifier for each. Anyone have a preference? APSS - ACIS - ACSS
  4. thrtnastrx

    PagePac controller issue

    At first it was happening on all zones EXCEPT the "all call" zone. But after trying to fix it I was able to break it to the point where it is happening on all zones including "all call". APSS - ACIS - ACSS
  5. thrtnastrx

    PagePac controller issue

    We've had a PP Amplicenter and Zone Controller for MANY MANY years and just yesterday a strange issue occurred. The PP is connected to our PBX via a CO trunk on the PBX, controller connection is set to Loop Start. Everything had been working fine but yesterday after competing a page the line...
  6. thrtnastrx

    ShoreTel Voice Packets being marked

    All versions of ShoreTel mark the voice packets for DSCP prioritization. In 13.x you were given the ability to also tag the signaling packets. The short answer is that both DSCP and VLAN prioritization work. Do either. Do both. APSS - ACIS - ACSS
  7. thrtnastrx

    CCR Services disappearing

    Nice to know there is a documented fix. I did notice that my SQL service wasn't starting so I manually stopped the CCR services, started SQL, then started CCR and it worked. I set my CCR services to delayed start and that seemed to fix the issue too. APSS - ACIS - ACSS
  8. thrtnastrx

    CCR Services disappearing

    Customer is running 8.1.40 in Hyper-V on 2008R2 Server. After yesterday's Windows Updates they've been having trouble with the server. Right now I have CCR running (just upgraded to 8.1.41), but if I restart Windows then login to CCR as Administrator, none of the services show up. They are...
  9. thrtnastrx

    Disable ignore button on 9620 phones

    Is there a way to disable the "ignore" button on 96xx-series phones? APSS - ACIS - ACSS
  10. thrtnastrx

    CCR 8.1 Wallboard Blank page

    I noticed a bunch of .Net errors in the Event Viewer, tried to re-install .Net but ended up removing and re-installing CCR and SQL and now it's working. APSS - ACIS - ACSS
  11. thrtnastrx

    CCR 8.1 Wallboard Blank page

    Just installed CCR for a new customer and everything is working except wallboard. From any PC including the server, when logging in as wallboard user all we get is a blank page. Rebooted server same issue. Tried from IE, Chrome, and three differenct PC's. When we right-click the blank...
  12. thrtnastrx

    TAPIT Call Accounting recovery

    Well there's no TAPIT forum so I took a shot. APSS - ACIS - ACSS
  13. thrtnastrx

    TAPIT Call Accounting recovery

    My customer has an older version of TAPIT EX 4.1.6 which they were using on their NEC system before we replaced it with IPO. It has been out of service for about two years and I would like to add it to their IPO, but they forgot the password they used to login to TAPIT Web Reports. Does anyone...
  14. thrtnastrx

    Question: Regarding Backup and Download of Shoretel Voice Switches

    What configuration are you hoping to backup? The only thing you need to program is the IP info on the switch, add it to the site, and you're back in business. APSS - ACIS - ACSS
  15. thrtnastrx

    External SMTP/Hosted Solutions

    There is a guide on setting up the server to use Gmail and I've followed it and it works. It may work with other hosted providers as the general idea is to enable TLS and change the outbound port to 587 (or whatever your provider uses). Search for "gmail" on the KB or PM me and I'll send it to...
  16. thrtnastrx

    RIP routing issue

    I have several SonicWALL's on my network and I have two MPLS networks, one primary, one failover. We recently enabled RIPv2 on the MPLS routers, one with a metric of 5 and the other with a metric of 10. When I packet capture the netowrk I can see the RIP packets show the proper metric, but in...
  17. thrtnastrx

    Remote H.323 woes...

    It came up as soon as I changed the H.323 service for port 1720 from TCP to UDP. APSS - ACIS - ACSS
  18. thrtnastrx

    Remote H.323 woes...

    Nevermind, should have looked at my firewall logs first. Had 1720 programmed as UDP accidentally. APSS - ACIS - ACSS
  19. thrtnastrx

    Remote H.323 woes...

    Have an IPO R8.0.43 behind TrendNET router, 1719-1720 opened, RTP ports opened, port restricted cone NAT, phone is very close to registering but it keeps unregistering too. Enable remote worker is checked, license is valid, allow remote extension is checked. Here are the H.323 messages from...
  20. thrtnastrx

    Contact Store unable to get to login page

    Customer has been using CS on the same server for two years and the other day they were unable to get to the login page (IE times out). I exported the database, uninstalled and reinstalled CS and was able to login with default database. Once I restored the database to the server we have the...

Part and Inventory Search

Back
Top