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My concern with the "Major Supplier" is that it's just not very professional. My clients think their phone system is bubble gum rigged. I expected this to be a simple swap. d Will a second board (making it a 8x) overload the CICS? I planned to use the 3 good ports on the broken board in...

So many questions... I ordered an replacement 4 line card that matched the exact one in this CICS, only to find that it would not fit. After comparing the new card to the old, I found that the edges of the original card were filed down to make it fit. I found a thread that hints at why the...

No the initial cause of the entire thing was a the kid smashing the phone. This system is at a foundation for very rough kids. The kid did this in front of a bunch of people in the meeting. I wish you could see the phone, he demolished it! Makes a lot of sound when you shake whats left of it...

They are all related. This setup has been stable for years. On the Loop card, there are fuses that are cloudy. Does anyone know what the fuse is rated for? Not labeled?

This one is puzzling me. Any answers you may give would make my day. I have supported this one CICS 4.1 unit for at least 4 years, maybe longer. The thing is as reliable as hell and I love it. Three days ago a troubled teenager completely smashed a M7208 during a handsfree/speaker call with...

I just realized I posted this in the meridian area. Sorry meant to put it up in the Norstar area. Can someone move it?

This one is puzzling me. Any answers you may give would make my day. I have supported this one CICS 4.1 unit for at least 4 years, maybe longer. The thing is as reliable as hell and I love it. Three days ago a troubled teenager completely smashed a M7208 during a handsfree/speaker call with...

My customer wants to see a bright blinking red light on his desk when he has voice mail. The system is a CICs 4x16 and a NAM I v4.01 and he currently has a M7324 on his desk. The "You have Messages" on the display is not enough for him. Does anyone know a product that can attach to a set? Is...

Facts First: I still have four clients using original NAM I units, most attached to NS CICS 4.x units. I actually love them, they are many, many, many years old, and just keep going and going. (knock on plastic or something like that :) Always predictable and reliable. I very recently...

Thanks MarvO, Your last post got the rodent running on his wheel, that powered on the dim light in my head. Been trying to figure out why the simulated CO line (that is really connected to the ATA) would not drop/disconnect the line. A soon as I unplugged the line(not really good for the...

Can I ask you a few questions about the IRAD. I have supported a couple of CICS units over the years, but never used the IRAD feature. The client I am installing this for is 400+ miles away, so I thought it would save time and money. I have put a ton of hours into making this unit's IRAD...

Thanks In the first post, I have IRAD set to pickup Line003 on the second ring. I have had no success using the remote software. I am trying to figure out why. Most of the posts in Tek-tips state either that the incoming line quality is to low to support a sustained connection with the PBX...

I am trying to isolate a connection problem using the Nortel Remote Software, and would like to rule out the quality of the circuit. It seems that most posts point to the PBX being oversensitive to line quality. With CICS 4.1 w/IRAD 4 POTS x 16 Unit Connect an ATA2 (say ext 223) to incoming...

I have tried a couple of different modems; Most of them being rockwell/conex varients internal modems, and an older laptop modem that claimed to be an Intel chipset (not confident that it was). Most of them showed "Connected" when using the Nortel Remote Software, but shortly after the...

Trying to connect to a CICS 4x16 4.1 w/IRAD. Situation is as follows: Setup the pbx as instructed (remote package, passwords, etc) Using Norstar ICS Remote Tools 10 Set IRAD Answer Line 3 after 2 rings The pbx pickups the call and syncs with the modem (tested at various speeds) Remote...

One of our clients has a CICS 4x16 v4.1 w/IRAD; with what looks like a FM RJ45 jack labeled 010101 (Guessing that means data port). The port is not covered in any of our Nortel documentation. Guessing it is an RS232, for RAD? Looking for the purpose, documentation, and pinout; if anyone has...

Is there any problems associated with mixing norstar lines into unused pairs of ethernet cabling? (cat 5, 4 pair) Standard 10BT uses only the orange and green pairs; leaving 2 twisted pairs for? What is the standard practice? Distance/cross-over concerns? Thanks