Recent content by schris403

Thanks for helping me get my mind going in the right direction! It was actually due to not having Web Voicemail installed on the VMPro server. It also seems you have to make some additional manual tweaks to even get that option to install when doing a full installation. I found this link which...

Whenever a user tries to listen to a voicemail message on the one-X Mobile app on an iPhone, it will not play any of the messages. The round timer icon just appears and spins endlessly. It does allow you to delete the messages but just not listen to them. I have verified its not a firewall...

We recently switched from a Nortel BCM to an IP500 and really miss having the feature where it told the internal calling party that the person they are calling is on another call. Is there an equivalent feature for IP Office? Thanks! Chris

Yes it does we have two zones, 01 and 02 Chris

I have a Bogen Zone Paging Controller (PCMCPU, etc) and have it currently connected to an analog station port on my IP500 (v6.0). This works ok but I would also like to use the Page feature to page out of certain extension phones along with the paging amp at the same time. I have tried tying...

Thanks for the info! I will contact them. Chris

Does anyone know if Avaya has a way to transfer IP500 V1 system licenses to a V2 chassis? I want to utilize the additional features of V2 but have already purchased licenses for the V1 system. Thanks, Chris

So are the Avaya IP endpoint licenses the ones that already exist for 3rd party only or is there a new part # for these new ip endpoints?

So there will be a new license requirement for ip phones?

I read that in R6, VCM licenses have been removed but I am a little confused if they have been replaced with something else. Is there something else that a customer would need to purchase to maintain Avaya IP phone connectivity? I would hate to have a customer purchase VCM licenses in the...

I have a paging amplifier (Bogen TPU100B) which takes its input as RCA audio. I originally had it hooked up to a Partner ACS system which had a paging jack but now don't know what do to to hook it up to an IP500. Do I need the universal module to make this work or can I use an analog extension...

That would be great if you could post your config, the more examples I can give them the better. Thank you!

I have been trying to find any information on someone using a fax server with Avaya Communication manager running on their pbx. From what I gather, there are a few ways to do this. One option is to use an PCI ISDN card and line with multiple (11 or so) DID numbers which route to the correct box...