Recent content by rocketcom

Just to let you know my problem is now solved. The paddle board was faulty. Il give some steps incase anyone else has a similar issue. Got loged on through the J25 connector on the switch. I got caught out at first because I forgot this port is tied to the active CPU. If the first J25 that you...

I toggled the toggles prior to taking the picture. The LED's were off prior to me doing this. Im going to be a dummy here. How do I check the system monitor?

The toggle switch is in the up position. I am assuming this is on as the switch should not have been touched since last time the pbx was accessed successfully.

Thanks, thats me got connected now. The TTY ports that I use (4&5) show as enabled but I am getting nothing from them. I have tried going into LD37 and have disabled and re-enabled them but that did nothing. Do you know anything that I could try to get them back.

Thanks for the reply. There is a connector named J25 on the left side but it is of a different type. I think it is a 25 way connector. Do I need a special cable to connect to it or am I looking at the wrong port.

Hi, I have found myself unable to access any TTY's on my system and am unsure how to get them back up. Can anyone help please. When I try and connect to the TTY's I just get a blank terminal screen. I have attached a photo to show where I am connecting to the unit. I have tried both the tty's...

Hi Guys, Thanks for the advice. I will give these ago. I just came back onshore and wont be back out to the installation for another 3 weeks. Once I get back I will have a go. Thanks

Thanks for the reply. The problem is not that there are nusance alarms but that I want to trigger them. I believe its the remote alarm signals that I want to generate from the NT7D15 system monitor module. I have a system that monitors the contacts coming out of the sys mon. They are normally...

Hi, I am currently testing my fault monitoring system and want to test the alarm outputs from my meridian system. The outputs are connected up allready. I just need to generate alarms. Is there any way to generate the Major and Minor alarm output from the system monitor. Thanks

Yeah, I think you might be right about not tackling this on my own. I am trying to read up on how to do it justnow and it seems quite complicated. Im not really sure where to start. We do have a contract with BT for support I might give them a call for advice on how to set it up. I guess I...

Hi, I am looking for some assistance with configuring my PBX. Any help would be greatly appreciated. I am currently at a remote site which has only a single route back to our main office. Standard voice calls work fine. Elsewhere in the business we use a system where you dial a prefix of "8"...

Hi, We use an prefix number to dial extensions in other areas within our company. I assumed all locations used the same access number which is normally 8 but I was wrong. Im not sure the name of this feature so am having a hard time searching for it. I was wondering if anyone knows the correct...

Brilliant. Thanks for the help with this. Looks like ive got a lot of reading to do :) Cheers

Do you know the names of any good programs that I could use? Are any of them free. I only ask since it will not be used a lot and it doesnt make sense to pay for a program that I will only use once.

Hi GHTROUT, Thanks for that. Do you know if there is anyway to do this through the console or is 3rd party software allways required to provide this functionality. This is not something that plan doing all the time, just a one off. Thanks