Recent content by raknas

Hi Intrigrant Thanks for that. Works beautifully. Have a star Thanks again.

Hi Yes seen the help. I have done the Database open/execute/get data the bit i am stuck on is once it has read the data form the db how it translates to transferring to a particular group? Thanks again

Hi All Just playing around with Voicemail Pro data base integration. I want to create a simple Access database where a caller calls in inputs there date of birth in the form of 01012001 format and based on the date of birth then gets transferred to 1 of 6 groups. Is this feasible? if so any...

One last question would it be okay to place the config.cfg and PLDSkeys.xml in to System/Primary and then insert it into IP500V2 then boot ? Usually I would place the new reformatted/recreated card in unit then use Manager to load a save config and then the licences. I was speaking to other...

So if I don't copy the security.cfg the username/passwords will be default? is that the same for the security user? Thanks again

Hi All I am going to change out a SD Card tomorrow as it is displaying in system status "System not running System SD software" It will be the second time we have reformatted/recreated this same card and suspect the card has become corrupt. I have the new card with the licences swapped over and...

I have just upgraded our in house system from 9.0 SP5 to 9.1 SP1. All is working except for the Mobility VOIP which was working on 9.0. On the IPhone app the Available is green, the circle is green and the handset is green but there is no speech. Internally it works as I have split DNS and there...

Hi All On an Avaya ERS-3500 set up for 2 VLans ( voice and data). Can you have the IP office allocate IP address to phones and a Windows DHCP allocate to PCs etc or is best to have the windows DHCP do both?

We have had a customer asked for one (don't ask me why!) and quite insistent as I said a good quality firewall would do the job. No courses at Scansource or Westcon in the UK. Spoke to an Avaya trainer who said to look at Avaya Learning and the courses currently are been done in New York. Can...

I take it no one has use or can recommend another SBC instead of the Avaya?

Hi all Can any one recommend another session border controller that they have used with the IP office instead of the Avaya ASBCE R6.2?

Hi All Has any one configured one these ASBCE R6.2 Portwell CAD-208 IPO for IP Office using Gamma IPDC SIP Trunk Service? Will be installing one soon and just need some pointers. Thanks in advance.

Hi I have just done a assured 10. As they provide a cisco router I got them to assigned a static internal IP to match the IP range of the IP office. also got them to turn Off DHCP and also port forward the relevant ports to the IP office. They will want to lock down source address etc.So the...

Just a update for you all. By putting the “use internal data” on channel 1 and wildcards on channel 2 in the SIP URI the problem is now fixed I can send any DDI out. Before it was the other way round.

Is any one having the same issue on V9 sp3 with gamma sip. When I downgrade to v8 it works Perfectly ok. You can see the DDI in from being Sent. In v9 the user name is in the from being sent And all 3 fields of the user tab Have got the DDI.