Recent content by phoney

Does anyone know how to set up a distribution group in Mod Messaging? I need to be able to send out a voicemail message to all users on the system, as well as to smaller departmental groups (each departmental group could include up to 300 users) I know a subscriber can set up a personal...

I have 2 phones on my desk, one worked for announcement recordings and the other didn't. The answer was console permissions on the one that didn't. Thanks, Phoney

Hello everyone, I have a question regarding what I call the "supervised transfer feature" in Moduluar Messaging and how to turn it on or off. I'll give you a brief description of what the system is doing and the problems it is causing: Currently, when a call comes into our 8700, the Auto...

I tried that and I get a fast busy after I enter the FAC. Is there anything more involved in getting this working? Do you have to associate the FAC with the Mod Msg access number in programming somewhere? The channel partner that installed the system for us only explained option 2 as the way...

I have a question regarding transferring a caller directly to someone's voicemail without ringing their phone on a Modular Messaging vmail system. I was looking through the threads and found one related to this (thread1496-1189617) where it speaks of 2 options to do this: 1. If your telephone...

It's in IP Office mode. I checked through the list of wav files on the FAQ page, but could not find a match. The exact phrase is: "Enter last name and pound sign" It's spoken in the standard system voice, so I belive it's a canned prompt. Thanks,

Hello everyone, I have an IP Office 406 running VM Pro with a full auto attendant on their main line. One of the options on the main menu is to dial-by-name. When the caller selects this option, they are prompted with "Enter the last name and number sign". Is there any way to change this...

Is there any way to program a single phone (64XX series) to lamp two different mailboxes? I have a receptionist who has a mailbox for 0-out general inquires as well as a personal mailbox on her personal extension. Is there any way to activate a message waiting lamp for each mailbox separately...

Does anyone have any hands-on experience with the new One-X desktop telephones? I'm ready to go out with an RFP to upgrade our Definity to Communications Manager and I want to purchase approx 400 new IP phones along with it. I've used the 46XX series IP phones and they work great. I'd like to...

jm2665 - that was the answer. I expanded the "short codes" menu under the "specific start points" heading in voicemail pro and found the right one. The "attendant" module in this list basically goes through a date and time check and then proceeds to link up with the appropriate day/night...

When I look in the Incoming Call route I see destination "Attentant" beside the line number. I then go to the short codes list and look for an entry called "Attendant" and I see: Code: Attendant Telephone number: Attendant Feature: VoiceMailNode If I reference that against my Module list...

Yes, they are each have different names, but I do not see those names anywere corresponding to the incoming line. If I have an incoming line 555-1234 and I want it to hit an Auto Attendant module "Module 1234" how do I match the two up?

Hello, I am new to the IP office platform and have a general question about configuring an Auto Attendant. The system I've inherited has numerous Auto Attendant "modules" set up and I need to know how to determine which one is active. For example, the main Auto Attendant has what looks like...

I got it working. As soon as I changed the SCPL from 0 to 4, the SCPW prompt started showing up as an option when programming a TN, as well the VOLA and VOUA prompts in the CLS were both defaulted to "allow" on every TN. Thanks for your help everyone. Phoney.

Here is a print out of the FCC Data in my CDB. Does SCPL stand for Station Control Password Length? FFC_DATA CCRS UNR SCPL 0 FFCS NO STRL 0 STRG ADLD 0