Recent content by optel

I used a Cisco SPA112 2-Port Phone Adapter worked fine and easy to set up

We have it had happen with a 406 with a seperate license key server. If the Ip office looses the key server and the licences become invalid it drops out all the twinning settings and you have to go in and reprogram them. we just load the last saved config file but its a pain. we have a site...

the failure rate for us on the IP500 is a lot higher than the 403/406 and out of last 2 installs we had a PSU faulty and a LAN port not communicating so both required a swop out. The worst PSU's must be the ones used for the IP phones. We shifted an office with 10 IP phones and when we plugged...

Have 2 receptionists side by side running phone manager PRO operator 1 can transfer a call to a busy extention with mobile twining and divert on busy active. this is done by draging and dropping the call Operator 2 does the same action on the same extention but it wont transfer. if the...

We had the same problem and had to remove the card and replug it. ver 4.05. We had the card replaced from our distribtor and had no futher problems. Re the hunt group overflow we rebuilt the hunt groups and renamed them and problem went away

are you logged on to the service (off line) and what ver are you running

I have had a similar problem transfers Ok to a Landline but when we tranfer the call to a mobile the caller gets hold music.We have 2 mobile service providers and the transfer problem only happens to one of them. To overcome the suituation just wait for the call to be answered and then...

in windows go to assessories/intertainment/sound recorder open and re-record your MOH wav file. go to effects and reduce the sound level that solved my problem. you have to play around with it to get the correct level..cheers bg

must be a bug in 3.0.59 I have a customer who does a assisted transfer call to a cell phone. If the calling party hangs up before the call is answered The RAS call wont hang up . Its seems to stop ringing the cell phone after a while but the call still appears on the call status window. Its...

V3.00/44 ip406 ISDN BRI When call forwarding from a extention to a cell phone I would like to forward the calling party CLI. Currently I am getting the pilot ISDN line CLI . how can I pass the Calling party CLI.. cheers BG

Anyway of playing back the recorded wavs file made in contact store through media player 10. The format is G711 and wont play through win media player 10 does anyone have a dowmloadable codec for this playback

agree with Big70 The only way I fixed it was to put the no answer time just slightly more than it takes the mobile phone voice mail to kick in (thats if he is using VM with the mobile phone)probley around 35 secs ...

Running 406v2 3.0.40 VM PRO 3.0.13 1 user active in VM when message occurred had to re boot system to clear it on this occasion ...is this a bug????

"cannot retrieve messages due to mulitple logons to your mail box" 406v2 running 3.0.40 VM PRO 3.0.12..when trying to reteive messages from your mailbox. seems to happen a lot more on V.3 about 20 users not a busy office any ideas how to overcome this please...BG

sorry guys I must have been having a blond day.......bg