Recent content by Mindly

IPid10t and TouchToneTommy Thank you for your responses. 1) The actual number that the calls are coming from is the same each time. 2) The line is a PRI circuit. 3) The prefix for the PRI line is 81. 4) In System Monitor call logging, it was noted that the offending calls are coming in with...

I have an IPO that is being BOMBARDED with junk incoming calls from a single DID. Calls are received with just silence; no audible message accompanying. Calls hit the IPO approximately 6 to 12 times per minute, 24 hrs / day! The DID is configured to be barred. They are being successfully barred...

Thanks for the feedback. Supervised transfer, hopefully, will make the requested feature an non-deal breaker.

A client is seriously considering migrating from a NEC system to IP Office. One requirement, that the client says the current NEC system has, and that the IP Office MUST be able to do is: One is programmed to transfer a caller internally and if the caller does not answer, the call goes to their...

Want to route 100 CallCentric DID's to 100 distinct destinations on IPO. Having trouble figuring how to configure CallCentric/IPO such that the DID's, once programmed into the Incoming Call Route on the IPO, will be routed to the desired Destinations. ICR will process a call if the Incoming...

Yes

Intrigant, Thanks for the reply. Where I'm getting stuck is the placement of the pre-recorded night message. My understanding, from IPO docs, is that for R7.0.36, pre-recorded greetings via the LVM Greeting Utility are only supported for AA greeting files. For R9.0 and up, auto attendant...

With R7.0.36, want a night option that states: We are now closed. Please leave a message ...... The actual message is a professionally recorded message file that is much more robust. I would have a night incoming call route's destination that would transfer to a "night" mailbox. It appears...

With accounts that have administrator privileges, can no longer log into the SBS server. Will get error that the user name or password is incorrect. This occurs whether the login attempt is made locally at the server or remotely via Remote Web Access. Users without administrator privileges can...

I am certain that I did not manually initiate a mode change from IPOffice to Intuity. I will admit, however, that I don't know what mode it was in initially. Update: 1) The system is still in Intuity mode. 2) After several reboots, the system no longer prompts the user for ext and password...

Yes. In intuity mode.

IPOv2 8.1(65) with UCM module. System has been in operation for a couple of years. Vast majority of phones are analog followed by digital. Today, disabled Auto-create Extn and Auto-create Extn/User on System/LAN1/Voip tab. Also for LAN2 tab. Tightening security. Shortly thereafter, users...

Thanks for your response. To address this issue, I uploaded system files via Embedded File Management. As a result, I am no longer getting the "Voicemail files are not present on IP Office for locales: United States (US English)" messages in the Manager error list. The condition, which may...

In the Manager error list I'm getting the following error message: "Voicemail files are not present on IP Office for locales: United States (US English)" There are two occurrences of this error message, one for Item Type "System" and the other for Item Type "User" IP Office 9.0.0.0 build 829...

Outbound calls ok. For any incoming DID over the PRI, the caller, upon completion of dialing the DID number, hear a slight stuttered dial tone followed by a steady dial tone. Caller never reaches the called party. MICS has: 6 port fiber card in slot 2 DS card in slot 3 PRI card in slot 4...