Recent content by candymanku

Cheers Guys, Yes we normally team view or logmein. But was just wondering if there was a workaround without the extra expense of putting another PC on site. Thanks anyway

Guys, Does anyone know if there is any kind of work around with the dial up to an IP Office if it is only using SIP trunks? I can't believe that with all this technology the dialup to IP office 500 is redundant when it uses SIP only.... terrible flaw if there is NO workaround?

What I do know is the following: if he calls me direct from deskphone I can see his assigned DDI, therefore the system is producing outgoing CLI. If a colleague calls direct to him within the office environment, he can see their assigned DDI come up on his deskphone. When Twinning is activated...

Thanks for all the input guys, I don't know if its a 'trying it on' scenario but I was able to pull an old .cfg to see how this guy was set up (as he then had issues with the hardware)and apparently this then stopped after the 'issues' however the setup of his extension has not changed nor have...

Hi All, I have a customer who basically has his mobile twinned to his extension however when someone calls him, the CLI is not passed through to his mobile and shows the generic office number. I have checked all settings as well as making sure the 'send original calling party information for...

Thanks Guys, Much appreciated

Hi All, I have been given a job to work with a company to upload a professional done WAV for the use with MOH. I have never done this and cannot find any documentation on how to do it. If someone has the answer, I would be eternally grateful Many thanks

Hi All, I have a client running an IP LDK 300 dual cab and they have reported that on incoming and outgoing calls they hear a constant 2 tone beep which sounds like a call waiting tone. They have confirmed there is nothing waiting, is this a simple thing to stop? any help would be grateful.

Hi All, A newbie to the LG range, I have been asked the question if the namefield on an extension can be changed by the attendant, if it can please can you let me know the procedure. Many thanks

Thanks Monty, I am just awaiting the customer to become free so I can do some tracing. When I have this I will post up.

Good Morning All, I have a customer who has a G430 and G450 on different sites. The problem being, when IP handset(via G450) calls to an analogue handset (on G430) The IP station cannot hear the caller on the analogue extension. This happens Vice versa when Analogue calls an IP station, IP...

Its a Windows Server, just trying to determine what version...

Just as an add on user is running win7 and all browsers on 2 machines is not working?

Hi All, I have a customer running One X portal but today they have reported that logging in is OK however they can not see incoming or outgoing calls... Any Ideas? Regards

Thanks Mikey. I did think that there wasn't a Patch for this, Avaya have admitted (in a roundabout way) that they haven't seen this before and have advised to try sp10 on 5.2.1 or update the FW on all phones (don't think we'll do that at 8 mins per phone and we have approx 15,000 of them)I have...