×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Coverage path to secretary on HiCom3700

Coverage path to secretary on HiCom3700

Coverage path to secretary on HiCom3700

(OP)
OK. It's me again. Still very green with this Siemens switch. Fird doesn't want to pay for training so I am leaning on my favorite site for help.

How do you create a coverage path with this switch.

I have an attorney who wants his line to cover to his secy's extension after a couple of rings. If no answer then it should proceed to his voice mail. Help!!!!!!!!

Surely this is similar to my Avaya where I create a coverage path.

RE: Coverage path to secretary on HiCom3700

I would expect that if you set the CFW dest to the secy's phone and the secy's CFW destinationto voicemail, then if the calls ends up with no answer it should go to his voicemail.

RE: Coverage path to secretary on HiCom3700

You can try to program the voicemail of the chef as a fallback from the secretary. One problem: I don't think the secretary would like this!

You can't compare a Siemens-pabx to an Avaya-pabx. I maintained both of them and both have a complete different way approach of how things should work. One of the big differences is the thing you know as a coverage path. Siemens doesn't know a cover-path, but just one point instead of 8 possible end-points on the Avaya.

RE: Coverage path to secretary on HiCom3700

In the call forwarding tab you can have the star as the first target, the secretarys ext no as the second and the voicemail hunt group as the third. that is the easiest way of doing it, the system will carry over the extension number of the first called extension to the voicemail so it will signal his instaed of her's.

Although I would have thought is a guy has a secretary, she should be answering all his calls anyway!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close