Charge Account / Prvt Calls ?
Charge Account / Prvt Calls ?
(OP)
Hi there,
is there a chance to set a flag for private calls in CDR-records? One customer wish to report the prvt calls so they get paid....any idea?
greets,
subx
is there a chance to set a flag for private calls in CDR-records? One customer wish to report the prvt calls so they get paid....any idea?
greets,
subx
Talk To Other Members
RE: Charge Account / Prvt Calls ?
1. Optional Account Codes (this feature is available w/ the BCM) -- I believe its Feature900 (once activated) -- an account code can be entered for all personal calls to flag accordingly
2. Forced & Verified Account Codes (this will "force" the user to enter a code for any or all outbound calls) -- this can be managed for desired stations and or desired call types (eg LD-International) -- this is NOT available within the BCM but can be evaluated/purchased from RSI
For further info, check this link:
http://www.telecost.com/tools.htm#FORCED
For information on RSI-Nortel relationship, feel free to visit:
http://www.nortelnetworks.com/prd/dpp/coprofile/z1...
Hope this helps....
RE: Charge Account / Prvt Calls ?
thx,
subx
RE: Charge Account / Prvt Calls ?
Feature 900 should be the default feature code on the BCM (for optional account codes) -- what version of BCM are you using? Is it within N.America? You may wish to check the on-line docs included with the BCM -- I just tried ours in-house (F900 works fine).
Let me know how it turns out.