Charge Account / Prvt Calls ? Charge Account / Prvt Calls ? subx (TechnicalUser) (OP) 17 Sep 04 09:52 Hi there,is there a chance to set a flag for private calls in CDR-records? One customer wish to report the prvt calls so they get paid....any idea?greets,subx RE: Charge Account / Prvt Calls ? rx8guy (Vendor) 17 Sep 04 16:52 There are 2 methods you may wish to consider:1. Optional Account Codes (this feature is available w/ the BCM) -- I believe its Feature900 (once activated) -- an account code can be entered for all personal calls to flag accordingly2. Forced & Verified Account Codes (this will "force" the user to enter a code for any or all outbound calls) -- this can be managed for desired stations and or desired call types (eg LD-International) -- this is NOT available within the BCM but can be evaluated/purchased from RSIFor further info, check this link:http://www.telecost.com/tools.htm#FORCEDFor information on RSI-Nortel relationship, feel free to visit:http://www.nortelnetworks.com/prd/dpp/coprofile/z1...Hope this helps.... RE: Charge Account / Prvt Calls ? subx (TechnicalUser) (OP) 21 Sep 04 10:12 thx rx8guy... i think it should be the optional account codes in that case... but i cant use Feature 900... so how i have to activate that?thx,subx RE: Charge Account / Prvt Calls ? rx8guy (Vendor) 23 Sep 04 17:53 subx,Feature 900 should be the default feature code on the BCM (for optional account codes) -- what version of BCM are you using? Is it within N.America? You may wish to check the on-line docs included with the BCM -- I just tried ours in-house (F900 works fine).Let me know how it turns out.