Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

VM Pro 2.1 auto attendant

Status
Not open for further replies.

safecam

Technical User
Jun 4, 2004
120
CA
would like to set up VM Pro auto attendant greeting to answer automatically after 5:00 pm and then be turned off at 7:00 am
Is there a FAQ on this or can some one give me a breakdown on setting it up......sorry it's my first time to accomplish this and not quite clear on what the manual suggests.

thanks
 
Setup a time profile called "Night" and add the following entries to it:

m-f 00:00 - 06:59
m-f 17:00 - 23:59
sat-sun 00:00 - 23:59 (assuming closed all day sat-sun)

Then in your incoming call routes, at the bottom there is a section called Night Mode. Pick the time profile just defined, and set the destination to VM:AA (or whatever your AA module is called)

Peter
 
Thanks for the response.......will it automatically go into AA or will it ring a few times? I would like AA to pickup Automatically.
do I have to go into VM Pro to do a condition edit at the start point with a calendar? Or will your reply do.


Thanks once again Morrack
 
It will automatically go directly to your VM:AA startpoint (or whatever your module name is).

At that point, you can apply a check condition to decide whether to play a day, night, or holliday greeting if you choose.

Alternately in the incoming call route, set the night destination as VM:AA Night and create a new module that is specifically for night messages. Although you probably want to setup a holliday condition anyway, so why bother?

Peter
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top