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phone manager wont find unit

phone manager wont find unit

phone manager wont find unit

(OP)
argent swapped out for ip office and call status works but phone manager wont find unit- any  ideas welcome !

RE: phone manager wont find unit

Silly question , but which Phone Manager are you using.

Older Alchemy version will NOT work with IP Office Systems.

If you are using the IP Office Version and you have supplied the unit's IP address in the PBX menu option then your user list will appear.

RE: phone manager wont find unit

If you can ping the unit then you can logon with the right version of phone manager.

Greets Peter

RE: phone manager wont find unit

(OP)
the software was from the CD sent with the unit, but I have found out that call status relies on the tcp/ip whereas phone manager uses tcp/ip plus it also uses TFTP, changing the firewall settings solved this one...thanks for the replies, hope this helps you if you get the same fault. Gordon Clark

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