The company I work for has a Definity phone switch that is already programmed. Unfortunately, the guy who did the programming left the company. When you call our main number, it gives you options, i.e. press 1 for this, 2 for that, etc. Once you press the numbers, it routes you to something else. We've found the vectors that route the calls from there on. Where do we find and change the "vector" definition for the initial call-in? We currently have an option "press 5 for..." that we want to remove but don't know how to do it. Can anyone help?
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