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CLI question

CLI question

CLI question

I have a Definity G3 software ver 8.2.  Is there any way I can capture the CLI information comming into our system pushed out to the console attendant or from ddi trunks, to a pc server or workstation.

I can get the info afterwards from cdr but need the CLI info before caller picks up.

Or do I need to get a CLan card along with the cost.

I am new to Definity's but they are excellent...

RE: CLI question

I've only ever seen this done via some sort of CTI gateway, connected to the PBX via an ASAI link or MAP-D card (CLAN) in the PBX.

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