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accident w/ auto attendant

accident w/ auto attendant

accident w/ auto attendant

(OP)
In an attempt to have one company line be auto attendant and go directly to a designated line I somehow directed all incoming calls to that line.  Now, I am not able to access voicemail, which means I can't access administrator codes(fea64) without it ringing to specified line for auto attendant.  

Can someone help me?  Please?

Thanks.
Errika

RE: accident w/ auto attendant

this is a dificult one to guess without seeing the cfg.
I would suggest restoring the system from a backup cfg if you have 1

RE: accident w/ auto attendant

(OP)
All I can think is "huh???".  I'm not a phone person.  I have no idea.  I read the manual several times.  I have a Starplus DHS...and its like its written in Greek to me.  At this point I can get into the system by punching in Fea*# but it doesn't have anything for aa.  At this point I would just like to shut it off.  We do not have any back-up.

This is my worst nightmare realized.  Thanks for the suggestion though.  I'll just have to keep plugging away at it...

RE: accident w/ auto attendant

"huh" and double "huh"... are we talking about an Avaya IP Office telephone system here?

RE: accident w/ auto attendant

(OP)
No its a Vodavi Starplus DHS with Dispatch Voicemail.

I really need help.

RE: accident w/ auto attendant

(OP)
Ok, no wonder there is confusion.  Thanks for the help, I have no posted my question in the *correct* forum.  

What a day I am having...

RE: accident w/ auto attendant

Sorry we can't help, good luck getting the issue fixed.

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