Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

accident w/ auto attendant

accident w/ auto attendant

accident w/ auto attendant

In an attempt to have one company line be auto attendant and go directly to a designated line I somehow directed all incoming calls to that line.  Now, I am not able to access voicemail, which means I can't access administrator codes(fea64) without it ringing to specified line for auto attendant.  

Can someone help me?  Please?


RE: accident w/ auto attendant

this is a dificult one to guess without seeing the cfg.
I would suggest restoring the system from a backup cfg if you have 1

RE: accident w/ auto attendant

All I can think is "huh???".  I'm not a phone person.  I have no idea.  I read the manual several times.  I have a Starplus DHS...and its like its written in Greek to me.  At this point I can get into the system by punching in Fea*# but it doesn't have anything for aa.  At this point I would just like to shut it off.  We do not have any back-up.

This is my worst nightmare realized.  Thanks for the suggestion though.  I'll just have to keep plugging away at it...

RE: accident w/ auto attendant

"huh" and double "huh"... are we talking about an Avaya IP Office telephone system here?

RE: accident w/ auto attendant

No its a Vodavi Starplus DHS with Dispatch Voicemail.

I really need help.

RE: accident w/ auto attendant

Ok, no wonder there is confusion.  Thanks for the help, I have no posted my question in the *correct* forum.  

What a day I am having...

RE: accident w/ auto attendant

Sorry we can't help, good luck getting the issue fixed.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close