×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Voicemail

Voicemail

Voicemail

(OP)
I am having a problem with a customer that is unable to get her voicemail to work properly. What happens is someone phones in on the main line and leaves a message. The receptionist then is not made aware by the phone manager that there is a new message left on the system. I have asked her to restart the voicemail server, dial *17 and *99 (*99 to check the hunt groups voicemail) but there still seems to be no new message.

Does anyone know what the problem with this could be?

RE: Voicemail

VM is usualy an aplication that just works.
The last time I had a problem like this it was due to the USER NAME ending in a space, this caused the vm to appear to take the msg correctly but be unable to retrive.

basicly when the vm created the mailbox user<space> windows will drop the space form the directory name so when the vm trys to acess the mailbox it cannot be located.

RE: Voicemail

(OP)
When the voicemail was originally made this was working fine, so unless they have been playing around with it this should not be the case.  Is there anything that I can test to see what could be coursing a problem?

Thanks

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close