Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Lost connection to VOIP phones

Lost connection to VOIP phones

Lost connection to VOIP phones

Since I am new to the Avaya VOIP world I will ask the experts. We are running VOIP off the Defininty/PBX with the Medpro and CLan boards. Everything has been working fine except on 2 instances in about a 2 week time frame one of our remote offices VOIP phones have died (lost connection to our PBX). To bring them back to life we have to unplug and plug them back in to the  P333PWR switch. This only happens at one of our remote offices. Unfortunately the tech in our remote office just resets the phones/switch before we can further troubleshoot (ie ping phone, switch). Has anyone experienced this before? Are remote office is about to go live and we can't afford to lose our phones. More info: the delay is 230ms to the remote phones but I don't think this is the factor to this problem because the voice quality is good and when we reset phone it comes right back up.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close