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Outbound Caller ID

Outbound Caller ID

Outbound Caller ID

(OP)
I have an IP Office installed with a PRI. The PRI provider (MCI) is delivering 7 digits. When I dial out, the caller id only shows the 7 digits. Is there a short code I can add to prepend the area code?

Thanks.

RE: Outbound Caller ID

Couple of questions
Do you have your National Number configured ?
When a call comes ant it is missed, can you return the call via the handest ??
Can you do a L3 ISDN traces looking at ISDN L3 send/receive and post the trace.

RE: Outbound Caller ID

(OP)
How do you configure the National Number?

Below is the output:

  479179mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0052(Remote)
            Message Type = Disconnect
                InformationElement = CAUSE
             0000 08 02 80 90                                     ....
  479215mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0052(Local)
            Message Type = Release
  479216mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0052(Remote)
            Message Type = ReleaseComplete
  479216mS ISDNL3Evt: v=5 stacknum=5  State, new=NullState, old=DiscReq id=2044
  489438mS ISDNL3Evt: v=5 stacknum=5  State, new=ConnReq, old=Received id=19
  489438mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C8(Local)
            Message Type = Connect
  489471mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C8(Remote)
            Message Type = ConnectAck
  489472mS ISDNL3Evt: v=5 stacknum=5  State, new=Active, old=ConnReq id=19
  498644mS ISDNL3Evt: v=5 stacknum=5  State, new=Initiated, old=NullState id=2053
  498644mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0053(Remote)
            Message Type = Setup
                InformationElement = BearerCapability
             0000 04 03 90 90 a2                                  .....
                InformationElement = CHI
             0000 18 03 a9 83 97                                  .....
                InformationElement = CallingPartyNumber
             0000 6c 09 00 80 38 35 32 37 32 30 37                l...8527207
                InformationElement = CalledPartyNumber
             0000 70 0c 80 31 38 30 30 34 35 36 32 35 38 32       p..18004562582
  499199mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0053(Local)
            Message Type = CallProceeding
                InformationElement = CHI
             0000 18 03 a9 83 97                                  .....
  499199mS ISDNL3Evt: v=5 stacknum=5  State, new=Proceeding, old=Initiated id=2053
  500207mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0053(Local)
            Message Type = Progress
                InformationElement = PI
             0000 1e 02 8a 81                                     ....
  501746mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Remote)
            Message Type = Setup
                InformationElement = BearerCapability
             0000 04 03 80 90 a2                                  .....
                InformationElement = CHI
             0000 18 03 a9 83 82                                  .....
                InformationElement = PI
             0000 1e 02 82 83                                     ....
                InformationElement = CallingPartyNumber
             0000 6c 0c 21 83 37 36 33 35 39 33 30 30 33 31       l.!.7635930031
                InformationElement = CalledPartyNumber
             0000 70 08 c1 38 35 32 37 32 30 31                   p..8527201
  501746mS ISDNL3Evt: v=5 stacknum=5  State, new=Present, old=NullState id=8
  501818mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Local)
            Message Type = CallProceeding
                InformationElement = CHI
             0000 18 03 a9 83 82                                  .....
  501819mS ISDNL3Evt: v=5 stacknum=5  State, new=Received, old=Present id=8
  501819mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Local)
            Message Type = Alerting
                InformationElement = CHI
             0000 18 03 a9 83 82                                  .....
  503521mS ISDNL3Evt: v=5 stacknum=5  State, new=ConnReq, old=Received id=8
  503521mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Local)
            Message Type = Connect
  503547mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Remote)
            Message Type = ConnectAck
  503547mS ISDNL3Evt: v=5 stacknum=5  State, new=Active, old=ConnReq id=8
  504572mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0053(Local)
            Message Type = Connect
  504572mS ISDNL3Evt: v=5 stacknum=5  State, new=Active, old=Proceeding id=2053
  504573mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0053(Remote)
            Message Type = ConnectAck
  504773mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C8(Remote)
            Message Type = Disconnect
                InformationElement = CAUSE
             0000 08 02 80 90                                     ....
  504773mS ISDNL3Evt: v=5 stacknum=5  State, new=ReleaseReq, old=Active id=19
  504773mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C8(Local)
            Message Type = Release
  504798mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C8(Remote)
            Message Type = ReleaseComplete
  504798mS ISDNL3Evt: v=5 stacknum=5  State, new=NullState, old=ReleaseReq id=19
  504801mS CALL:2004/02/2716:37,00:00:15,021,7635469173,I,7202,8527202,,,,0,,""
  516344mS CALL:2004/02/2716:37,00:00:00,000,7201,O,7207,7207,Reception1,,,1,,""
  539686mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Remote)
            Message Type = Disconnect
                InformationElement = CAUSE
             0000 08 02 82 90                                     ....
  539687mS ISDNL3Evt: v=5 stacknum=5  State, new=ReleaseReq, old=Active id=8
  539687mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Local)
            Message Type = Release
  539709mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01C9(Remote)
            Message Type = ReleaseComplete
  539709mS ISDNL3Evt: v=5 stacknum=5  State, new=NullState, old=ReleaseReq id=8
  539712mS CALL:2004/02/2716:37,00:00:30,007,7635930031,I,7207,8527201,,,,0,,""
  547270mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01CA(Remote)
            Message Type = Setup
                InformationElement = BearerCapability
             0000 04 03 80 90 a2                                  .....
                InformationElement = CHI
             0000 18 03 a9 83 81                                  .....
                InformationElement = PI
             0000 1e 02 82 83                                     ....
                InformationElement = CallingPartyNumber
             0000 6c 0c 21 83 37 36 33 35 39 33 30 30 33 31       l.!.7635930031
                InformationElement = CalledPartyNumber
             0000 70 08 c1 38 35 32 37 32 30 31                   p..8527201
  547270mS ISDNL3Evt: v=5 stacknum=5  State, new=Present, old=NullState id=23
  547344mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01CA(Local)
            Message Type = CallProceeding
                InformationElement = CHI
             0000 18 03 a9 83 81                                  .....
  547344mS ISDNL3Evt: v=5 stacknum=5  State, new=Received, old=Present id=23
  547345mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01CA(Local)
            Message Type = Alerting
                InformationElement = CHI
             0000 18 03 a9 83 81                                  .....
  549978mS ISDNL3Evt: v=5 stacknum=5  State, new=ConnReq, old=Received id=23
  549978mS ISDNL3Tx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01CA(Local)
            Message Type = Connect
  550008mS ISDNL3Rx: v=5 peb=5
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=01CA(Remote)
            Message Type = ConnectAck
  550008mS ISDNL3Evt: v=5 stacknum=5  State, new=Active, old=ConnReq id=23

RE: Outbound Caller ID

The national number is configured under the PRI line settings, this will only help with inbound calls

See extract from the Manager application

This indicates the digits to be prefixed to a incoming national call. When a number is presented from ISDN as a "national number" this prefix is added, eg. 1923000000 is converted to 01923000000

Are you able to return missed calls ??
Are you using the standard ?.0Dial shortcode to dial out ?

RE: Outbound Caller ID

To have 10 digits appear as your sending number:

Modify your ShortCode used for dial out to have an Sxxx following the number.  (xxx = areacode)

If it looks simular to this.

Code: [9]N;
number: N
Line: 1
feature: Dial

do this.

Code: [9]N;
number: Ns303
Line: 1
feature: Dial

303 is the areacode.





 

RE: Outbound Caller ID

(OP)
Thanks everyone. I feel I am getting closer.
After adding the s??? to my shortcode that redphone suggested, I am getting the area code to show. Now the problem is the rest of the number quit showing. I am receiving just the 3 digits I added.

Any suggestions to append the rest?

Thanks again.

RE: Outbound Caller ID

I have never needed to make any changes for outbound CLI (UK usualy using BT) when the default DDI is required. I ssupect your network provider is not fully ETSI complient

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