I need some help with Call Forwarding between two 2000IVS's...
The first site is the Dealership which has the DID coming in from telco and has the AD40 Voicemail. The second site is the Body Shop which has a 1000IVS. A tech routed the DID (2680) to the Body Shop across the Point to Point T1 (he said he digit manipulated the 2680 to 4535 and Call Forward All Calls the 4535 to 4820. I programmed 4820 on a phone at the body shop. I set the call forward busy/no answer to the voicemail at the Dealership (back across the T1). When I call 4820 internally I go to vm on the no answer, but when I call the DID it just rings no answer on the set. I thought I found the answer a few times: CM4214 Number of call fwds in multiple call forwarding was set to none - I changed it to 5 - didn't help; Verified the tandem restrictions in CM 36 - they were set correctly, look at the timers in CM41...Help! If anyone has any ideas I greatly appreciate the help!
The first site is the Dealership which has the DID coming in from telco and has the AD40 Voicemail. The second site is the Body Shop which has a 1000IVS. A tech routed the DID (2680) to the Body Shop across the Point to Point T1 (he said he digit manipulated the 2680 to 4535 and Call Forward All Calls the 4535 to 4820. I programmed 4820 on a phone at the body shop. I set the call forward busy/no answer to the voicemail at the Dealership (back across the T1). When I call 4820 internally I go to vm on the no answer, but when I call the DID it just rings no answer on the set. I thought I found the answer a few times: CM4214 Number of call fwds in multiple call forwarding was set to none - I changed it to 5 - didn't help; Verified the tandem restrictions in CM 36 - they were set correctly, look at the timers in CM41...Help! If anyone has any ideas I greatly appreciate the help!