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ACD Monitor shows terminal ringing for 3hrs- Elite 192

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Xaqte

Xaqte

IS-IT--Management
Oct 4, 2002
971
US
I have an Elite 192- I have one extension that is diplayed as "ACD Ring" for 3+ hrs on the Elite ACD Plus Monitor. The actual phone is not ringing, and will not allow user to logoff, break, or wrap. Any help would be appreciated!

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