×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Connect IT and Tivoli TEC Integration

Connect IT and Tivoli TEC Integration

Connect IT and Tivoli TEC Integration

(OP)
Hi,

Anyone out there has notes on what was specifically done in Connect IT and on the Tivoli TEC Environment to accomplish an integration between the two to create incident tickets in ServiceCenter.

The Connect IT documentation has very limited information.

Thanks

RE: Connect IT and Tivoli TEC Integration

if you are still looking, then I've details and examples of this having been implemented. Contact me @ jjblue@jmck.demon.co.uk

RE: Connect IT and Tivoli TEC Integration

We are trying to setup integration on AIX and do not fully understand the process as defined.
 
Any examples, help or ideas would be greatly appreciated!
 
Peregrine with ConnectIt is installed on one AIX machine
and Tivoli Enterprise Console(TEC) is installed on another.
 
When I run send2cit.sh script, it complained about missing
the CLASSPATH so I added the this path now I am getting
the following error: "Can't find class java.lang.System"   
 
I am guessing this is a pretty simple java error but am not
sure how to fix this.  The most frustrating thing is that I
am not even testing the actual interface yet!
 
Regards
 
tivman

RE: Connect IT and Tivoli TEC Integration

What version of TEC do you have ?

Are you trying to execute send2cit from a TEC rule or directly from a shell ?

Normally, Java stuff is provided when installing TEC, and all is correctly set to call Java from a TEC rule.

You also may set the JAVAHOME env var to points to your jre home directory. The error seems to indicate Java has not found its base libraries.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close