VM option out VM option out icsaidblindman (TechnicalUser) (OP) 25 Sep 02 17:21 I'm sure this has been answered before, but can't find the thread.Is it possible to configure a mailbox to allow transfers to external numbers, after a VM is left? Very much like CCR does using the link (flash hook) feature. RE: VM option out Roldan (Vendor) 25 Sep 02 19:20 If you have a NAM voicemail, you can setup the option for the caller to press 7 and have the norstar transfer the caller to an external number(like a cell phone). Unless you are talikng about "Off Prem Notification", where you setup the mailbox to notify you of a message either by pager or cell phone. Only the NAM will do the dial 7 option during your mailbox greeting (not after a message was left), but both the NAM and Flash will do "Off Prem Notification". RE: VM option out mroberts (Vendor) 26 Sep 02 07:39 Go into Feature 983 mbox to set up the outdial for the mailbox. IE., Pool A = Pool 1To CHANGE your outdial numberFrom your phone with the handset down in the cradlePress FEATURE 981PSWD: Enter your mailbox passwordThe screen will show:0 new 0 savedPLAY RECORD QUITOn Your dial pad press 8 8Your screen will show:Transfer Dest:(it will show the current number that is set up)CHNG NEXTPress CHNGScreen will show:Destination:PHONE EXTPress Phone to have the call go to an outside phone number. Press Ext if you want the call to do to an inside Extension.Screen will show:Ph:RETRY OKUsing your dial pad dial the phone number you want the call to go to. IE., 555-1212. Dial it exactly as you would from your phone. Do NOT include access codes like 9.Press OK when finished.Screen will show:5551212ADD OKPress OKScreen will show:Transfer: onCHNG QUIT You can hang up now. MRobertsmroberts@americaii.comIf you find a tip helpful, please mark it as such. RE: VM option out icsaidblindman (TechnicalUser) (OP) 27 Sep 02 11:58 Ms Roberts,I assume the directions listed are for a NAM and not Flash?As always,THX RE: VM option out Roldan (Vendor) 27 Sep 02 21:57 Yes that is correct, it is for the NAM. RE: VM option out curlycord (Programmer) 28 Sep 02 17:58 Class of service allowed? ~Will Nortel soon be NoTel??~ RE: VM option out mroberts (Vendor) 30 Sep 02 07:41 For COS 1 which is the most used Class Of Service outbound transfer is set to Yes. Only COSs 5, 6, 11 and 12, are set to N on outbound transfer and that can be edited if need be. MRobertsmroberts@americaii.comIf you find a tip helpful, please mark it as such.