after you've installed the NRU 8.0, you need to connect to your RAD via dial up or direct connect.Minimize your remote utillities window so that your still connected but have your Desktop on the monitor. Click on "My Computer", then click on oyur "C Drive", you will then see a folder called ICRST click on that folder, then click on the "workbook" folder, at that point you need to click on the software version that applies to the software version of your Norstar. At the top of your monitor you will see ICS (next to help) on the toolbar, click that and you will see "Aquire ICS" in the top left of oyur screen, you then highlight "Full Aquisition" to get ALL SYSTEM PROGRAMMING.
Good Luck