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R300 Voice Clipping

R300 Voice Clipping

R300 Voice Clipping

Does anyone have AVAYA R300's installed? We have three at remote sites. Two of them are fine, but I have one where the users complain of losing part of a word and having to ask the person to repeat what they said. All three are configed the same.
This is voice over frame, all three circuits are the same 1.5m frame and all three have low usage on both voice and data. I don't beleive that it's a traffic problem. All are hooked behind a Cisco switch so we don't see any collisions. Avaya has walked and their web site is next to useless (have you tried it?)  Any ideas? All help greatly appreciated!   

RE: R300 Voice Clipping

Simple but time extensive way to testing..

take one of the working sites, and swap that box with the site that is failing, if the problem goes away.. then the problem is in the R300, if the problem is still there, its a network problem...


RE: R300 Voice Clipping


Check your station cabling. Avaya mentioned that it we used CAT 3 (vs. CAT 5) we might experience "clipping". Something to consider.

Thanks, WHCARon

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