We have a recurring (and apparently random) problem. Please help!!
We have a Lucent Definity with Definity Audix. On some extensions, even though the greetings are set correctly, the user' greeting will not answer. Instead the Definity answers with "Your call is being answered by Audix. The person you are calling is not availabel. To leave a message, use the touchtones to redial the extension you called..."
We have tried recreating extensions and mailboxes ad nauseum and to no avail.
Any thoughts would help.
Thanks
Geoff
We have a Lucent Definity with Definity Audix. On some extensions, even though the greetings are set correctly, the user' greeting will not answer. Instead the Definity answers with "Your call is being answered by Audix. The person you are calling is not availabel. To leave a message, use the touchtones to redial the extension you called..."
We have tried recreating extensions and mailboxes ad nauseum and to no avail.
Any thoughts would help.
Thanks
Geoff