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Forwarding ANI when transferring calls over DCS link

Forwarding ANI when transferring calls over DCS link

Forwarding ANI when transferring calls over DCS link

(OP)
Hi

We have three Definity G3Rs and a Definity G3Csi connected by DCS links. When customer calls are transferred between sites, I want the ANI to be displayed after the transfer is complete. This works within each site, but not accross the links. Is there a way to configure the DCS trunk groups to allow this?

RE: Forwarding ANI when transferring calls over DCS link

Hi,

You should have no problem with sending ANI digits - make sure you have send number set to y on page 2 and also a nca-tsc setup (also on page 2).

Hope this helps,

Chris

RE: Forwarding ANI when transferring calls over DCS link

Your trunk groups between your DCS nodes must be IDSN-PRI trunks.  Avaya refers to this as DCS+.  If the trunk groups between your DCS nodes are TIE trunks you will be unable to send the ANI. There are some differences between DCS and DCS+.  If you use DCS+ the name displayed on sets is shorter in length than traditional DCS (17 characters if memory serves me correctly) and a few monor other differences.

Check the trunk group type between you DCS nodes.  If they are TIE you are outa luck.  Sorry  Hope this helps.

Thanks

Chris

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