My system has an abbr-dial system number to an vdn extension. This vdn includes 1 vector. When users call to this abbr-dial, the're queued, in this vector, in a EAS hunt group.
I want, one of the agents who log into this hunt group, to be able to redirect all calls received by the vdn, only by pressing a key of his terminal, to a mobile phone.
For the moment, i haven't got an effective solution to this problem.