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Deleting Agents and retaining MiR recordings

Deleting Agents and retaining MiR recordings

Deleting Agents and retaining MiR recordings

We want to clean out agents that have left the company, but retain the recorded calls.

We've removed from MiCollab/MiVB and removed from YSE.
What happens if we remove the MiR profile? Will the calls still show in PowerPlay, minus the agent name and extension? We'd like to re-use the agent IDs and retain the recorded calls.


Al Feinberg
Mitel Standard Linux 11.0.106
MiVoice Business Release level: 9.4
NuPoint Unified Messaging Build:
Revolutions 2022.2.1
MiCC 9.4.2
MiR 7.0.0-16.0

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