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Using wireshark to do a call trace on Avaya J-series, Avaya Vantage and Avaya Workplace client

Using wireshark to do a call trace on Avaya J-series, Avaya Vantage and Avaya Workplace client

Using wireshark to do a call trace on Avaya J-series, Avaya Vantage and Avaya Workplace client

(OP)
Hello Avaya Professionals, I'm using wireshark to analyse the SIP traffic between the Workplace client and the Avaya Vantage K155. Initially I was be able to see the SDP and can do a Stream Analysis on the RTP but on a second or third go the RTP trace on wireshark and even the SIP messages are no longer shown and therefore not able to do a Stream Analysis. Has anyone had the same situation. We are running Avaya Aura R8 and I'm using Wireshark 3.4.10. Do I need any special plugins?

RE: Using wireshark to do a call trace on Avaya J-series, Avaya Vantage and Avaya Workplace client

You're better off to use traceSM on the session manager. It'll show you the contents of encrypted packets

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