Greetings all! Purchased 32 Nors
Greetings all! Purchased 32 Nors
(OP)
Greetings all!
Purchased 32 Norstar telephones on eBay. The KSU was advertised with a software version of 7.1. The phones I received are T7316's not T7316e's. Therefore Line 1 starts on the 4th button down. This would be like getting a brand new car with old tires. I would like line 1 to start at the 1st position, but I can't even move the line with F*81. Telephonesystemsandmore, the guy I purchased the phones from, is saying that I have the wrong version of software for the MICS. I didn't think that the software version had anything to do with Line 1 showing up in position 1 or 4 on the telephone. I'm using my own KSU; the version I have is MICS-DR4. Is there any way of visually identifying the difference between a T7316 and a T7316e? When did the first T7316e's come out.
Thanks!
Best,
Mike
Purchased 32 Norstar telephones on eBay. The KSU was advertised with a software version of 7.1. The phones I received are T7316's not T7316e's. Therefore Line 1 starts on the 4th button down. This would be like getting a brand new car with old tires. I would like line 1 to start at the 1st position, but I can't even move the line with F*81. Telephonesystemsandmore, the guy I purchased the phones from, is saying that I have the wrong version of software for the MICS. I didn't think that the software version had anything to do with Line 1 showing up in position 1 or 4 on the telephone. I'm using my own KSU; the version I have is MICS-DR4. Is there any way of visually identifying the difference between a T7316 and a T7316e? When did the first T7316e's come out.
Thanks!
Best,
Mike
RE: Greetings all! Purchased 32 Nors
Firebird Scrambler
Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer
Website = http://somertel.net
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RE: Greetings all! Purchased 32 Nors
It's a bit of both...the set an/or the software.
T7316's will simulated the bottom 10 keys on an M7310, they will remain that way regardless of which software is used.
The MSG red light or special display icons are not available on this model either.
We simply do not use them anymore except for those on old software levels that do not want to upgrade.
T7316e's will have the lines moved up 3 buttons (line 1 to the top of the 8 buttons) but you require 6.1 or up for:
-the lines to move up
-Handsfree button is standalone at the bottom
-for the red light message waiting indicator to light up
-for special icons to show up on the the vertical display such as when an Autodial key is programmed and that set is in DND mode or Call Forwarded etc.
Do any testing also on the 7.1 KSU.
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www.curlycord.com
Toronto, Canada
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RE: Greetings all! Purchased 32 Nors
I think the issue is that I'm running DR4. I'll be purchasing v7.1 and I'm sure that everything will work out fine. Visually... is the difference between the 16's and the 16e's the middle speaker button at the bottom?
Thanks again!
Best,
Mike
RE: Greetings all! Purchased 32 Nors
Thanks!
Best,
Mike
RE: Greetings all! Purchased 32 Nors
No...I do not think you have seen my reply above, it explains in detail how it works.
"The KSU was advertised with a software version of 7.1"
Are saying you already purchased (separately) it but are awaiting delivery still?
I dint exactly answer these two:
"Is there any way of visually identifying the difference between a T7316 and a T7316e?"
Yes you are correct, the speaker button, also underneath on the back of the phone it says the model name but also the part number (NT8B...)
"When did the first T7316e's come out"
Around 2004, Same time as 6.1 software.
You can test both phones on that KSU with the 7.1 and will see that the T7316 will still act like the M7310.
=----(((((((((()----=
www.curlycord.com
Toronto, Canada
Add me to LinkedIN
RE: Greetings all! Purchased 32 Nors