SV8300 Call blocking using CID Call Routing
SV8300 Call blocking using CID Call Routing
(OP)
Can anyone provide some better step by step information to help make this work. I keep using the manuals and cannot make it happen.
I have a SV8300 with 3 PRI, We need to block some constant abusive callers. I know there was a write up earlier on but not enough information to follow. Any assitance will be greatly appreciated.
I have a SV8300 with 3 PRI, We need to block some constant abusive callers. I know there was a write up earlier on but not enough information to follow. Any assitance will be greatly appreciated.
RE: SV8300 Call blocking using CID Call Routing
RE: SV8300 Call blocking using CID Call Routing
I understand most of that and will have to try it again, in the meantime I have set up a different method using caller redirect where the users can identify the incoming callers number and press the redirect button and send that caller to a virtual extension that rings 25 times then the VRS will state the caller is unavailable and hang up the call. Same in the UCB using caller profiles for those numbers that get to the VM using the DIDs.